FAQs
Get answers to your questions here!
General
Kanna is a botanical traditionally used in South Africa and enjoyed today as part of a routine for feeling relaxed, present, and in a good mood.
HVPPY is for people who want to feel more present, more social, or simply… HVPPY. Whether you're heading out or staying in, we've got you covered.
We're here to help you feel good, be present, and live a more HVPPY life.
We use carefully selected botanicals combined with clean formulas and fun formats. No sugar bombs, no unnecessary fillers — just products designed to help you enjoy the moment.
All HVPPY products are made in GMP- and ISO-certified facilities in the USA, following the highest quality and safety standards.
We're a team of scientists, creatives, and wellness lovers obsessed with helping people feel their best. We believe in transparency, efficacy, and living HVPPY — every day.
Products
Our formulas use carefully prepared kanna extract and clean ingredients to create a smooth, feel-good experience you can enjoy anytime.
Each product is made with high-quality kanna extract and carefully selected ingredients. Full ingredient lists are available on each product page.
Yes! All HVPPY products are 100% vegan and gluten-free.
Yes. HVPPY products are made with zero or low sugar, depending on the format, and are always low in calories.
Usage & Effects
Use HVPPY whenever the moment feels right — whether you're heading out, staying in, or on the go. Melties are quick and convenient, and Powder lets you choose what works best for you.
Most people feel effects within 15–30 minutes, especially with Melties. Timing may vary based on your metabolism.
Absolutely. HVPPY is designed for daily use, and many customers make it part of their wellness or productivity routine.
Yes — feel free to combine formats based on how you want to feel.
Individual responses may vary. Use only as directed on the label. Consult a healthcare professional before use if you have any medical concerns.
If you are pregnant, nursing, taking medication, or have a medical condition, consult a healthcare professional before use. Use only as directed on the label.
Orders & Payments
We accept Visa, MasterCard, American Express, Discover, and PayPal. Need something else? Contact us and we’ll try to accommodate.
If your order hasn’t shipped, email us at support@gethvppy.com ASAP and we’ll do our best to update or cancel it.
Not at the moment. But, please check back often as we will be launching subscription options soon.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
If you’re not completely HVPPY, email us within 30 days of purchase for a no-questions-asked refund. We’ve got your back.
Shipping
We currently ship to all U.S. states except Louisiana. International shipping is coming soon — stay tuned.
We ship Monday–Friday, usually the same or next business day. Delivery typically takes 3–6 business days, depending on your location.
Yes — free U.S. shipping on orders over a certain amount (check banner or cart for live threshold).
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at support@gethvppy.com
Email us at support@gethvppy.com and we’ll make it right — whether that means a reshipment or refund. We stand by our product and your experience.